When to Contact Prometric
Navigating the DSST exam process can sometimes be challenging, and there may be instances where you need to reach out to the DSST Exam Team for assistance.
Whether you have questions about exam registration, need accommodations, or require support with your exam scores or transcripts, the DSST Exam Team is available to help you every step of the way.
Understanding when and how to contact the DSST Exam Team can ensure you receive the support you need to complete your DSST exam successfully.
In this guide, we'll explore common issues that may arise and provide guidance on when to contact the DSST Exam Team for assistance.
If you face any of the issues below, please get in touch with the DSST Exam Team.
Score Reports
If you need to supply a 4-digit Institutional Score Report Recipient Code.
If you want a copy of your score report for your records.
If you need your previous exam results sent to another institution.
Other Common Issues
If you forgot your exam login (username).
You're unable to access your online exam profile.
Your Military exam score is on hold for payment reasons.
If you request a re-evaluation of the DSST Principles of Public Speaking - "Speech Section" of the exam.
Transcript Assistance
If you need help with your DSST exam transcripts or have questions regarding your credit hours, the DSST Exam Team can provide the necessary support.
Prometric's Contact Information
Phone: 1.877.471.9860
Website: www.getcollegecredit.com
Contacting the DSST Exam Team sooner rather than later is always preferred.
By understanding the common issues that may arise and knowing when to reach out for support, you can confidently navigate the DSST exam process.
Remember, the DSST Exam Team is dedicated to helping you succeed, so don't hesitate to contact them if you have any questions or concerns.