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  • DTP Success Team

DSST Organizational Behavior Study Guide

Updated: Aug 18



Are you getting ready to take the DSST Organizational Behavior Exam?


If so, you're in luck!


This study guide will review the exam so you can be better prepared.


The DSST Organizational Behavior Exam is a comprehensive test that lasts for two hours and consists of 100 questions.


It covers various topics such as organizational theory, design, change, conflict management, communication, teams, and leadership.


We hope this outline helps you study for the exam and achieve your desired score!


Good luck!


Table of Contents

  1. Organization Behavior Overview

  2. Individual Processes and Characteristics

  3. Interpersonal and Group Processes

  4. Organizational Processes and Characteristics

  5. Change and Development Processes

  6. Conclusion

  7. Student Resources

  8. References


1. Organization Behavior Overview


DSST Organizational Behavior Exam Outline. Organization Behavior Overview (4% - 6%).
Organization Behavior Overview (4% - 6%)

  • The Field of Organizational Behavior: It is an interdisciplinary field that includes sociology, psychology, communication, and management.


  • The Study of Organizational Behavior: Organizational Behavior is the study of individuals and their behavior within the organization's context in a workplace setting.



DSST Organizational Behavior Trivia Question #150



2. Individual Processes and Characteristics


DSST Organizational Behavior Exam Outline. Individual Processes and Characteristics (29% - 31%).
Individual Processes and Characteristics (29% - 31%)

  • Perpetual Processes: Everyone is different; there are physical, emotional, attitude, and personality characteristics that differ from one individual to another.


  • Personality: Personality is created from two significant aspects, heredity and environment.


  • Attitudes: Attitudes are relatively lasting feelings, thoughts, and behaviors aimed at specific individuals, groups, ideas, issues, or objects.


  • Learning Process: The three main ideas for learning are classical conditioning, operant conditioning, and social learning theory.


  • Motivation: Motivation represents the forces acting on or within a person that cause the person to behave in a specific, goal-directed manner.


  • Work Stress and the Individual: Methods for minimizing stress and ways for dealing once it is prevalent.


3. Interpersonal and Group Processes


DSST Organizational Behavior Exam Outline. Interpersonal and Group Processes (29% - 31%).
Interpersonal and Group Processes (29% - 31%)

  • Group Dynamics: The behavior and attitude of individuals with a common goal.


  • Group Behavior and Conflict: Sources of conflict, escalation, and outcome of conflicts.


  • Leadership: How a person inspires others to realize an objective and guides the organization in a way that makes it more interconnected and clear.


  • Power and Politics: How managers come to power and the dynamics.


  • Communication Processes: Communication elements include the sender, the message, the channel, the receiver, etc.


4. Organizational Processes and Characteristics


DSST Organizational Behavior Exam Outline. Organizational Processes and Characteristics (19% - 21%).
Organizational Processes and Characteristics (19% - 21%)

  • Organizational Decision-Making: The process of making choices among alternate possibilities of action—which may also include inaction for the sake of the organization.


  • Organizational Structure: How organizations split, arrange, and organize duties.


  • Organization Design: The elements of an organization and the procedural process.



DSST Organizational Behavior Trivia Question #285



5. Change and Development Processes


DSST Organizational Behavior Exam Outline. Change and Development Processes (14% - 16%).
Change and Development Processes (14% - 16%)

  • Basic Processes and Concepts of Change: How the organization is and the critical processes necessary to change the organization's behavior.


  • Applications and Techniques of Change and Development: Concerns include relationships in the organization and production.


6. Conclusion: DSST Organizational Behavior


We hope this DSST Organizational Behavior exam overview has been helpful.


Remember that our online prep course offers relevant practice questions and course modules to help you prepare for the test.


Good luck with your exam!


7. Student Resources


8. References


DSST Organizational Behavior Fact Sheet

DSST Organizational Behavior Fact Sheet
.pdf
Download PDF • 78KB


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